Returns

If you end up with a product that’s not quite right, returns to MCF are easy. Returns are accepted within 60 days of the purchase date for a full refund. Please follow these simple steps:

  1. Please email MCF at madcoolfitness.com@gmail.com
  2. Please specify what was wrong with order/item:
  • Too small
  • Too big
  • Not what I expected
  • Didn’t like it
  • Item was damaged
  • Other

 

What We Will Do

  1. We will then email you a return label to affix to the outside of the package
  2. Your clothes must be unworn and items unused, in new condition, and returned in their original packing contents.
  3. Please pack and ship your merchandise using the pre-paid return and shipping label using USPS.
  4. Please affix the label to the outside of the package and ship the item back .
  5. Once we receive your package with the returned item(s), our team and verify its contents. You’ll receive an email indicating we’ve received your return.
  6. Your product(s) will be inspected to ensure it is unworn and in original condition.
  7. If the item(s) is unused, unworn, and undamaged, you will receive a refund to you credit card, debit card, or PayPal account within 30 days.
  8. If the item is used, unworn or damaged, you will not receive a refund.

We’re happy to help you along the way! If you need assistance, please email at madcoolfitness.com@gmail.com. We’re here for you!